Shipping Policy

Shipping Policy

Thank you for choosing VASTRABELLA for your ethnic wear shopping! We are committed to providing you with an excellent shopping experience and ensuring your order reaches you in a timely and safe manner.
Please review our shipping policy below:

1. Shipping Locations
We offer domestic shipping across India. Whether you're in a metropolitan city or a remote area, we strive to deliver your order to you as quickly as possible.

2. Shipping Rates
Right now, we provide free shipping on every order!

3. Processing Time

  • Order Processing: All orders are processed within 1-3 business days (Monday to Saturday), excluding public holidays.
  •  Custom or Pre-Orders: If your order includes custom-made or pre-order ethnic wear, processing time may be slightly longer. Please refer to the specific product page for detailed processing times.

4. Delivery Time
Estimated Delivery Time: We aim to deliver your order within 3-7 business days, depending on your location. 

  • Metro Cities: 2-5 business days (e.g., Delhi, Mumbai, Bangalore, Kolkata, Ahmedabad, Surat)

  • Other Areas: 4-7 business days

Note: Delivery times may vary due to external factors such as weather conditions, public holidays, or unforeseen circumstances. We will notify you in case of any significant delays.

5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to track your package’s status on the carrier's website.

6. Shipping Carriers
We partner with trusted logistics carriers to ensure your order reaches you safely and on time. Some of the carriers we use include:
•    Delhivery
•    XpressBees
•    DTDC
•    Ecom Express
•    Blue Dart
•    Etc. (Other)

7. Shipping Restrictions
While we strive to deliver to every corner of India, certain remote or difficult-to-reach areas may face delays or shipping restrictions. Please check with us if you are in a particularly remote location or facing any shipping concerns.

8. Lost or Damaged Items
If your order is lost or damaged during transit, please reach out to us within 7 days of purchase your order. We will work closely with the carrier to investigate the issue, and if necessary, offer you a replacement or a refund, based on the situation.

9. Address Changes
Once your order has been shipped, we are unable to change the shipping address. Please ensure your address is correct before completing the checkout process. If you notice an error in your address after placing the order, please contact us immediately, and we will try to assist you before the order is dispatched.